hints: you can search for more than one word. Every word must be found in the result. You can use ' and " to search e.g. "sample with spaces" to find exact phrase including spaces. After less than 1 second of waiting time you get results automatically, e.g. there is no need to press search button. Search for e.g. FAQ 45 to open FAQ 45.
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FAQ89 Why is my EDIUS installation not working correctly (virus scanner)

? Why is my EDIUS installation not working correctly?[...]

! It is known that some third-party antivirus software can block the correct installation and functionality of EDIUS. Specifically, this list of antivirus programs might cause issues[...]

FAQ71 License activation or deactivation fails in older version of EDIUS.

? License activation or deactivation fails with error code #29 or #57C in older version of EDIUS. How do I solve this problem?[...]

! This error affects online as well as offline activation or deactivation.
It applies for the legacy EDIUS versions:

· EDIUS 8 (Build: 8.00.0089 – 8.25.1420)

·[...]

FAQ40 During EDIUS activation I am asked for the previous serial number

? I have an EDIUS 9 Plus license and want to activate it. After entering the serial number, I am asked for the previous serial number. Which EDIUS version does this refer to?

! After entering the EDIUS 9 Plus serial number, you must enter the license number of the version that you had before EDIUS 9. E.g. serial number of EDIUS 8.

FAQ33 EDIUS X system requirements / processor and hardware tips

? Which hardware do I need to work in realtime with EDIUS? What are the minimum system requirements?

! To work in realtime depends on a few factors, e.g. project resolution and framerate, source footage, bitrate and a lot more. That's why it's difficult to give a general advise.
[...]

FAQ32 Which software driver version do I use for Blackmagic Design/AJA editing card

? I have a Blackmagic/AJA editing card and I'd like to know which version I should install to get my editing card working in EDIUS.

! Here is a list of recommend software you should install to use your Blackmagic/AJA editing card with EDIUS.

EDIUS X (10.0):
BMD: v11.5.1 (link)
AJA: v15.5.3

FAQ31 EDIUS X hardware file export support HEVC (H.265 file encoding)

? Does EDIUS support H.265 export in hardware?

! EDIUS is able to expor H265 with the help of an INTEL GPU hardware (e.g. Intel 630).

Beginning with EDIUS 10.0 you are able to export h265 with NVIDA GPU.
Best would [...]

FAQ30 NewBlue Titler Pro for EDIUS need reinstall, clean install

? How can I fix the problem with NewBlue Titler Pro 7?
E.g. Installation is unstable, not completed or Titler Pro shows a watermark on the titler preview.[...]

! Try with a clean installation, here are the intructions:
Reboot your systemRun the Titler Pro Uninstaller (found in C:\Program Files\NewBlueFX\uninstallers)Go back to C:\Progra[...]

FAQ28 How to offline activate software license

? Does EDIUS support an offline activation?
How can I activate EDIUS offline?

! It depends on the EDIUS version. With EDIUS Workgroup it is possible to activate offline, EDIUS Pro requires Internet access and therefore does not offer it.
We have also prepa[...]

FAQ22 An error occurs during license activation or deactivation

? An error occurs while license activation / deactivation. How do I solve this problem?

! Please, make always sure Windows Update is running, latest updates for Windows are already installed and EDIUS has internet access.
Please confirm the error code and troublesho[...]

FAQ15 Message box EDIUS System Report pops up

? Why does EDIUS show me this message box with a hint to create a "EDIUS System Report" suddenly?[...]

! If EDIUS is temporarily busy on a process for more than 30 seconds, this message may show up. You can create a systemreport in case EDIUS would crash or won't work as expected. Thi[...]

FAQ14 Where / how to add EDIUS serial number

? I have already installed EDIUS Pro - where can I enter my EDIUS Workgroup serial number?[...]

! In EDIUS, click "Help" and then "Serial number registration".

FAQ12 EDIUS ID (eID) empty website

? Why does a blank page open when I click on the link to create an EDIUS ID or register my Workgroup version?

! Please try to open the link with another internet browser. A virus scanner may also be blocking the page. Deactivate the virus scanner.[...]

FAQ11 E-mail address and password for EDIUS ID (eID)

? I cannot register EDIUS with my e-mail address and password. An EDIUS ID (eID) unknown to me is requested. What should I do?

! Since EDIUS 8, an EDIUS ID (eID) is necessary or the use of EDIUS. The eID must be created in advance. Here we explain step by step how you can create an eID: EDIUS ID (eID) help[...]

FAQ10 Setup failed. An old version of EDIUS/Aurora Craft was detected…

? I want to install EDIUS 9, but I get the error message: “Setup failed. An old version of EDIUS / Aurora Craft was detected… “. What should I do?[...]

! In order to be able to install EDIUS 9, you must first deinstall all older EDIUS versions on your editing computer. Please also uninstall the old GV-License Manager. EDIUS 8 is an [...]

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